Entité de rattachement
Avec le premier réseau long-courrier au départ de l'Europe, Air France est un acteur majeur du transport aérien mondial.
Ses principaux métiers sont le transport aérien de passagers, de fret et la maintenance aéronautique.
Description du poste
Intitulé du poste
AIR FRANCE USA propose : Passenger Service Agent internship : JFK Airport H/F
Conseil au client - Relations clientèle
Présentation du contexte
Air France USA is looking for trainees who are interested in pursuing careers in the tourism, aviation or other related industry, wishing to have a customer service oriented international training experience in the US at JFK International Airport in New York City to complement their educational course work and professional experience career.
Interviews will be held in Paris in April 2017.
Description de la mission
The training program will focus on customer service skills. After training in various areas of customer service, Air France software programs, security and safety issues and procedures and regulations, the first six months of duties will include the welcome and check-in of passengers for boarding, departures and greeting of arriving flights.
After 6 months, depending on your skills and the needs of the station, you may attend further training(s) allowing you to work in one of the following areas: VIP client service, lead flight agent (ticket counter and/or gate) and/or baggage service.
Candidates should be outgoing, friendly, organized and conscientious, with strong customer service focus and flexibility to adapt to all situations. We are seeking professional candidates who are computer proficient, detail-oriented, capable of multi-tasking, fluent speakers of English and French and are able to work flexible, part-time hours (including mornings, nights, weekends and holidays). Candidates should be either in the midst of university studies or have recently graduated from a university having studied aviation, business management, linguistics, tourism and hospitality, education, or a related field, and have some experience in a customer service related field. Candidates must qualify for the required H3 visa.
Duration: The training programs will begin in August 2017 for 14 months
ATTN : This training program is subject to american legislation.
Transportation: 1 ticket on Air France for your arrival to JFK. 1 ticket on Air France for your departure to France. One 4-coupon round-trip Air France stand-by ticket to France every 6 months; 2 stand-by tickets for 14 month traineeship
Please apply via http://airfrance.applybyweb.com
When applying, please ensure your resume is attached in .doc, .docx, or .pdf format only or your application will not be considered.
(ALL RESUMES AND COVER LETTERS MUST BE SUBMITTED IN ENGLISH)
Type de contrat
Convention de stage
Durée du contrat (mois) :
Date de prise de poste souhaitée
Anglais (3 - Confirmé)
Localisation du poste
Localisation du poste
AÉROPORT DE JFK (New York City)